Feature

Catch possible duplicates before they become noise.

Warn QR reporters when similar issues or active jobs may already exist, so managers spend less time processing repeat reports.

Duplicate Detection If it is a new problem, the reporter can still send it.

Checks recent open QR issues

Checks active jobs for the same location

Warns reporters before submission

Helps reduce repeated reports

Duplicate Detection

Reduce repeat reports for the same broken item before they fill up the job list.

Duplicate Detection Tracked workflow Clear record

Why it matters

SnagDeck is designed for teams looking after buildings, rooms, equipment, shared areas, and public reporting points.

Practical examples

Repeated equipment fault

A gym member starts reporting a treadmill fault and sees that a similar issue may already be open.

Shared washroom reports

Several people scan the same washroom QR code, but duplicate warnings reduce repeated submissions.

Manager review time saved

Possible duplicate reports are easier to merge or ignore before they become separate jobs.

More features

Let people report a site issue in seconds without needing an app login.

SnagDeck can suggest a clearer title, priority, summary, and next step for new reports.

Let managers review public reports before they become assigned work.

Track every issue from first report through to completion, with a clear status and owner.